Learning Outcomes: 1. Identify the basics of firm strategy and determine how to align operational and strategic decisions.
Audience: Undergraduate

2. Analyze a manufacturing or service process quantitatively and generate opportunities for improvement.
Audience: Undergraduate

3. Manage quality statistically and describe strategies for maintaining and improving quality.
Audience: Undergraduate

4. Determine effective inventory policies for various product and customer demand characteristics.
Audience: Undergraduate

5. Develop sourcing and design strategies to mitigate risk in supply chains.
Audience: Undergraduate

Learning Outcomes: 1. Explain how to use root cause analysis to deconstruct a complex problem.
Audience: Undergraduate

2. Identify and apply continuous improvement tools and techniques to production, administrative, distribution, and service-related functions.
Audience: Undergraduate

3. Demonstrate strategic thinking and project management methodologies to establish and measure multi-year improvement strategies to reach a desired future state.
Audience: Undergraduate

4. Create improvement loops to maximize value, eliminate waste and reach an ideal future state for cross-functional organizational activities.
Audience: Undergraduate

5. Analyze large and complex data sets to find patterns, identify key improvements, and substantiate improvement choices in process improvement projects.
Audience: Undergraduate

Learning Outcomes: 1. Identify the forces in an organization’s ecosystem that drive sustainability
Audience: Undergraduate

2. Determine the capabilities needed to utilize forces that drive sustainability
Audience: Undergraduate

3. Recommend sustainability improvements that strengthen the organization’s core mission
Audience: Undergraduate

4. Apply sustainability principles and/or frameworks to address the challenge of improving an organization’s core mission
Audience: Undergraduate

5. Analyze sustainability issues and/or practices using a systems-based approach to support organizational or societal sustainability strategies
Audience: Undergraduate

Learning Outcomes: 1. Identify the business purpose and primary functions of supply chain management and their cross-functional linkages/interdependencies across an organization
Audience: Undergraduate

2. Apply supply chain management in strategic and tactical frameworks to optimize financial, operational, and customer objectives
Audience: Undergraduate

3. Analyze the influence of supply chain management on business performance and its role in delivering competitive advantage to an organization
Audience: Undergraduate

4. Identify and apply the economic, political, and business issues that impact how companies develop and execute supply chain strategy including globalization, sustainability, risk management, and ethics/society
Audience: Undergraduate

Learning Outcomes: 1. Demonstrate understanding of fundamental logistics principles and fluency in the language of logistics.
Audience: Undergraduate

2. Articulate key activities performed by the logistics function including distribution, transportation, global logistics and inventory control.
Audience: Undergraduate

3. Demonstrate understanding of order fulfillment processes and best practices utilized in supply chain operations.
Audience: Undergraduate

4. Analyze and utilize supply chain data to make business decisions and expand applied data analysis skills.
Audience: Undergraduate

Learning Outcomes: 1. Identify the importance of supply management, its functions and impact within firms, and the managerial strategies and operational tactics required of entry-level professionals in supply change management.
Audience: Undergraduate

2. Analyze a scenario to determine the appropriate sourcing strategy, [and] propose the most effective supplier management processes.
Audience: Undergraduate

3. Apply, at a foundational level, the necessary legal and ethical considerations to the examination and implementation of supply management.
Audience: Undergraduate

4. Apply a proper process in evaluating a decision to outsource and utilize a rigorous approach to the development of service contracts.
Audience: Undergraduate

5. Assess which of the generic purchasing and P2P process steps add value, explain the basis for that assessment, and suggest possible improvement methods.
Audience: Undergraduate

6. Demonstrate how to operationalize cost management and use it to make decisions.
Audience: Undergraduate

7. Prepare a risk assessment utilizing the knowledge and tools acquired in class.
Audience: Undergraduate

Learning Outcomes: 1. Describe key business processes related to supply chain management
Audience: Undergraduate

2. Effectively utilize an ERP system to execute key business processes related to supply chain management and have an intermediate level of ability to navigate within an ERP system
Audience: Undergraduate

3. Identify and analyze appropriate data and information from an ERP system as a means to making measurable improvements in the performance of a business
Audience: Undergraduate

4. Understand and recognize principles and best practices of implementing enterprise systems and have the ability to articulate common implementation mistakes
Audience: Undergraduate

Learning Outcomes: 1. Analyze multiple aspects of a supply chain network and provide recommendations on how to improve operations and efficiency of a business.
Audience: Undergraduate

2. Recognize and compose appropriate business contract language.
Audience: Undergraduate

3. Recognize and interpret financial statements to understand the current financial state of the organization; identify improvement opportunities and develop solutions to improve the entity's performance.
Audience: Undergraduate

4. Construct specific actions to take to improve working capital efficiency and release.
Audience: Undergraduate

5. Articulate the impact of geopolitical and international issues on supply chains.
Audience: Undergraduate

Learning Outcomes: 1. Apply supply chain management theory and practice in a global and industry-specific context
Audience: Undergraduate

2. Analyze how cultural, political, economic, and historical factors impact global business generally and industry-specific
Audience: Undergraduate

3. Develop cultural awareness and appreciation through interactions with students, faculty, and business professionals in the host country
Audience: Undergraduate

Learning Outcomes: 1. Recognize patterns and relationships that provide insights into business problems.
Audience: Undergraduate

2. Choose and apply data-based forecasting methods, and evaluate the performance of such methods to inform operations decisions.
Audience: Undergraduate

3. Engineer spreadsheet models for decision-support leveraging optimization and simulation tools.
Audience: Undergraduate

4. Apply critical thinking to complex real-world problems by formulating appropriate questions, making implementable assumptions, and interpreting results of analyses.
Audience: Undergraduate

5. Work effectively in teams on analytics projects.
Audience: Undergraduate

6. Communicate analytics and insights through presentations and written reports.
Audience: Undergraduate

7. Develop basic skills using Tableau visualization software and the statistical software R.
Audience: Undergraduate

8. Develop intermediate skills using Excel.
Audience: Undergraduate

Learning Outcomes: 1. Recall and state the formal definitions of the mathematical objects and their properties for stochastic processes (e.g., discrete space Markov chains, Poisson processes, renewal processes, branching processes, etc.).
Audience: Both Grad & Undergrad

2. Use such definitions to argue that a mathematical object does or does not have the condition of being a particular type or having a particular property (e.g., irreducibility, aperiodicity, recurrence, transience, the Markov property, etc.).
Audience: Both Grad & Undergrad

3. Recall and state the standard theorems of stochastic processes. (e.g., laws of large numbers for Markov chains, existence of limiting/stationary distributions, law of large numbers for renewal processes, etc.) and recall the arguments for these theorems and the underlying logic of their proofs.
Audience: Both Grad & Undergrad

4. Construct mathematical arguments related to the above definitions, properties, and theorems, including the construction of examples and counterexamples.
Audience: Both Grad & Undergrad

5. Convey arguments in oral and written forms using English and appropriate mathematical terminology, notation and grammar.
Audience: Both Grad & Undergrad

6. Model simple real life situations by means of discrete-space stochastic processes and calculate probabilities associated with those processes.
Audience: Both Grad & Undergrad

7. Identify applications of course content in current areas of research.
Audience: Graduate

Learning Outcomes: 1. Recognize how inventory planning and replenishment, materials requirements planning, sales & operations planning, master scheduling, capacity resource planning and management, and scheduling execution activities work within a Supply Chain Management framework.
Audience: Undergraduate

2. Apply world class ERP software (SAP) to conduct Supply Chain Management.
Audience: Undergraduate

3. Identify the dynamics of Enterprise Resource Planning (ERP) systems that interface within a Supply Chain Management (SCM) framework.
Audience: Undergraduate

4. Explain MA5 ERP implementation methodology (visioning, planning, design, construction and delivery).
Audience: Undergraduate

5. Explain how to integrate various methodologies for replenishment planning.
Audience: Undergraduate

6. Analyze complex operations projects as a means to understand the strategic thinking framework for Supply Chain Management (SCM).
Audience: Undergraduate

7. Demonstrate how real Supply Chain Management is variable.
Audience: Undergraduate

Learning Outcomes: 1. Assess the alignment of operational capabilities with firm strategy and decisions made in other parts of the organization, and articulate how operations can deliver value to customers and the firm.
Audience: Graduate

2. Understand key operations principles and tools, and how they can be used to support process improvement.
Audience: Graduate

3. Evaluate an organization’s work processes to assess system capacity and responsiveness.
Audience: Graduate

4. Understand the impact that variability has on process performance, and choose appropriate capacity levels to manage this impact.
Audience: Graduate

5. Utilize appropriate models to identify good inventory ordering policies, and identify forces that drive inventory management decisions.
Audience: Graduate

6. Work effectively in a team to solve complex operational problems.
Audience: Graduate

Learning Outcomes: 1. Describe the roles and responsibilities of product managers in high-tech businesses
Audience: Graduate

2. Apply key skills for managing all aspects of the product management life cycle
Audience: Graduate

3. Articulate key principles and concepts for comparative analysis of different product management strategies
Audience: Graduate

4. Apply concepts in decision-theoretic frameworks to enhance business efficacy
Audience: Graduate

5. Demonstrate how to effectively communicate product management strategies and plans to various stakeholders across a business enterprise
Audience: Graduate

Learning Outcomes: 1. Define the digital economy and identify current and emerging technologies
Audience: Graduate

2. Summarize digitization and illustrate its influence on innovation, transformation, and disruption
Audience: Graduate

3. Describe the emerging models of competition and entrepreneurship in the digital economy
Audience: Graduate

4. Analyze digital investments and integrate them with other business processes and activities
Audience: Graduate

5. Apply managerial practices to leverage digital platforms effectively in organizations
Audience: Graduate

Learning Outcomes: 1. Describe different types of analytics and their uses in relation to their industries: descriptive, predictive and prescriptive.
Audience: Graduate

2. Articulate the value of different types of structured and unstructured data from varying sources such as social media, CRM systems, IoT sensors, etc.
Audience: Graduate

3. Identify the strategic opportunities for improving efficiency, growth, and innovation using data and analytics.
Audience: Graduate

4. Explain the new-found challenges related to Ethical AI and Algorithmic Bias.
Audience: Graduate

Learning Outcomes: 1. Examine data sets to recognize patterns and relationships in the data that provide insights into business problems
Audience: Graduate

2. Apply principles of data visualization and presentation to real business problems
Audience: Graduate

3. Develop basic skills using Tableau visualization software
Audience: Graduate

4. Apply methods of forecasting product demand and measure the performance of such methods
Audience: Graduate

5. Apply a variety of machine learning techniques (such as logistic regression, K nearest neighbors classification, association rules, cluster analysis, text mining) to perform analysis and/or make predictions and help solve business problems
Audience: Graduate

6. Develop basic skills using the statistical analysis language R
Audience: Graduate

Learning Outcomes: 1. Demonstrate an understanding of fundamental logistics principles and fluency in the language of logistics.
Audience: Graduate

2. Recognize the key activities performed by the logistics function including distribution, transportation, global logistics, and inventory control.
Audience: Graduate

3. Demonstrate an introductory level of understanding of information technology used in logistics operations.
Audience: Graduate

4. Analyze and use supply chain data to make business decisions in order to expand their applied data analysis skills.
Audience: Graduate

Learning Outcomes: 1. Identify the importance of supply management, its functions and impact within firms.
Audience: Graduate

2. Assess which of the generic purchasing process steps add value, explain the basis for that assessment, and suggest possible improvement methods.
Audience: Graduate

3. Demonstrate how to operationalize cost management techniques and use them to make decisions.
Audience: Graduate

4. Apply a proper process in evaluating a decision to outsource and utilize a rigorous approach to the development of service contracts.
Audience: Graduate

5. Apply, at a foundational level, the necessary legal considerations to the examination and implementation of supply management.
Audience: Graduate

6. Identify and define the primary elements of a commercial negotiation process applicable in both domestic U.S. and international venues.
Audience: Graduate

7. Identify and define the major ethical considerations in global supply management.
Audience: Graduate

8. Demonstrate an understanding of the political, economic, social, technological, legal, and environmental (PESTLE) factors that influence sourcing strategies and decision-making.
Audience: Graduate

9. Analyze a supply management scenario to determine the appropriate sourcing strategy, and propose the most effective supplier management processes.
Audience: Graduate

10. Prepare a risk assessment utilizing the knowledge and tools acquired in class.
Audience: Graduate

Learning Outcomes: 1. Summarize the current theory and practice of supply chain management (SCM)
Audience: Graduate

2. Describe the emergence of SCM as a management function and academic discipline in a global economy
Audience: Graduate

3. Recognize the role of supply chain management in emerging business models
Audience: Graduate

4. Identify supply chain networks and the drivers of supply chain design
Audience: Graduate

5. Describe the impact of product design and innovation on supply chain design and costs
Audience: Graduate

6. Apply the importance of internal coordination and external collaboration to firm performance
Audience: Graduate

7. Demonstrate understanding of the critical and integrative role of supply chain management in business and society
Audience: Graduate

Learning Outcomes: 1. Describe key business processes related to supply chain management.
Audience: Graduate

2. Effectively utilize an ERP system to execute key business processes related to supply chain management and have an intermediate level of ability to navigate within an ERP system
Audience: Graduate

3. Identify and analyze appropriate data and information from an ERP system as a means to making measurable improvements in the performance of a business
Audience: Graduate

4. Understand and recognize principles and best practices of implementing enterprise systems and have the ability to articulate common implementation mistakes
Audience: Graduate

Learning Outcomes: 1. Analyze multiple aspects of a supply chain network and provide recommendations on how to improve operations and efficiency of a business.
Audience: Graduate

2. Recognize and compose appropriate business contract language.
Audience: Graduate

3. Recognize and interpret financial statements to understand the current financial state of the organization; identify improvement opportunities and develop solutions to improve the entity's performance.
Audience: Graduate

4. Construct specific actions to take to improve working capital efficiency and release.
Audience: Graduate

5. Articulate the impact of geopolitical and international issues on supply chains.
Audience: Graduate

Learning Outcomes: 1. How to manage time and resources in a project.
Audience: Graduate

2. How to develop a project charter.
Audience: Graduate

3. How to deal with risk and uncertainty in a project.
Audience: Graduate

4. How to monitor and control a schedule and budget.
Audience: Graduate

5. Differentiate between traditional and agile project management approaches.
Audience: Graduate

6. Understand the complexity and strategic nature of project portfolio decisions.
Audience: Graduate

7. Understand details of contracting in a project.
Audience: Graduate

Learning Outcomes: 1. Apply common terminology and concepts as used in various healthcare delivery environments.
Audience: Graduate

2. Describe commonly recognized operational and financial problems with healthcare delivery systems.
Audience: Graduate

3. Explain different ways to design, organize, and manage healthcare delivery systems.
Audience: Graduate

4. Identify various key measures used to assess healthcare system performance.
Audience: Graduate

5. Explain various process types in healthcare delivery systems.
Audience: Graduate

6. Understand how to improve the success of sustaining and spreading healthcare system performance and practices.
Audience: Graduate

7. Map patient and information flows, analyze system capacity, and apply operational performance metrics.
Audience: Graduate

8. Analyze problems in healthcare delivery systems and apply A3 Thinking and selected operations management/Lean Tools in developing proposals for solution.
Audience: Graduate

9. Analyze delivery systems from an operational perspective, while also considering patient experience and staff satisfaction.
Audience: Graduate

10. Recognize managerial issues surrounding attempts to resolve problems in healthcare delivery and adapt solution implementations accordingly.
Audience: Graduate

Learning Outcomes: 1. Explain the relevance of design ideas to management practice – how to do more with less, to align and lead teams through a lean, efficient and vetted process for creative innovation.
Audience: Graduate

2. Describe the role and potential of digital technologies in delivering novel experiences.
Audience: Graduate

3. Describe how synthetic thinking complements analytic thinking.
Audience: Graduate

4. Practice considering the human experience of products, services, and systems.
Audience: Graduate

5. Explain how design can operate at all levels in an organization and is not limited to obvious domains, such as product development or communications department.
Audience: Graduate

6. Apply creative ideas and methods of design that develop management skills and techniques, i.e., make small bets fast, evaluate failure intelligently and harness breakthroughs to propel company growth or social good.
Audience: Graduate

7. Develop skills and perspectives on in-market experiments that save time and resources while revealing smarter outcomes.
Audience: Graduate

8. Reflect on how you can become a more innovative thinker and leader.
Audience: Graduate

Learning Outcomes: 1. Expand professional network and reflect on interactions with industry professionals
Audience: Graduate

2. Identify career pathways and roles within TSPM (Technology Strategy and Product Management)
Audience: Graduate

3. Demonstrate professional skills, both written and verbal
Audience: Graduate